Otsuka: Ethical, Caring and Responsible

Our comprehensive compliance program reflects the commitment we make to conducting business honestly, ethically, and in compliance with the laws and regulations where we operate. Otsuka in the U.S. is committed to conducting business with integrity at all times. Otsuka innovates with integrity, never losing sight of the trust that others have placed in us. Compliance is the responsibility of every colleague; and managers play a crucial role in setting the example for compliant behavior and practices. Providing solutions for patients and their families is at the very core of what we do. The advancement of healthier lives begins with our own fair, open and honest community. We treat one another with dignity and respect. As a caring corporate citizen, we take responsibility for our actions in the local, national, and international communities where we operate. For full details about our Code of Ethics and Professional Conduct for employees please click here. Suppliers, please click here.

State Pricing Transparency

Vermont Pharmaceutical Marketer Price Disclosure

In accordance with Vermont law 18 V.S.A. § 4633, marketers of certain pharmaceutical products are required to disclose to Vermont doctors and other prescribers Average Wholesale Price (“AWP”) information for  drugs they market as well as the AWPs of other drugs in the same therapeutic class. Listings within these charts do not imply that products are interchangeable or have the same efficacy or safety. Please refer to each product's FDA-approved prescribing information for such determinations. The AWP information identified on the disclosure forms is based on third party published data and may not be reflective of prices actually charged to or paid for by any customer.

Otsuka's Comprehensive Compliance Program

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  • Our Code, Policies and Procedures

    The US Code of Ethics and Professional Conduct (the “Code”) describes Otsuka’s fundamental values and summarizes the policies and legal requirements that apply to our business. The Code is supported by policies and procedures governing our general business activities as well as those activities related to marketing and sales of our pharmaceutical products and interactions with healthcare professionals.
  • Effective Training, Communication and Continuing Advice

    Otsuka provides Compliance and Ethics learning programs for all of employees and relevant third party suppliers. General compliance training includes understanding our Compliance Program, the Code, policies and standard operating procedures. Otsuka provides training specific to federal healthcare program and Food & Drug Administration (“FDA”) requirements related to promotional and product-related functions, training to prevent fraud and corruption, as well as training regarding Good Manufacturing and Good Clinical Practices. The Ethics & Compliance Group also works with its business partners throughout the Company to provide continuing advice on compliance and quality matters. Finally, we ensure that our education and training programs are effective by applying adult learning principles.
  • Open Lines of Communication

    Otsuka has a Speak-Up policy, which requires all employees to speak up when they have a question regarding a Company policy or procedure, or when they are faced with an ethical dilemma. All employees should feel comfortable requesting guidance from the Company, and are encouraged to discuss any questions, concerns, complaints or suggestions with their supervisor, Human Resources, Ethics & Compliance (“E&C”), or Legal Affairs.
  • Confidential Reporting and Internal Investigations; Prompt Response to Problems and Corrective Actions

    Our Code requires employees to report any known or suspected violations of company policies to their supervisor or to the Chief Compliance Officer (“CCO”). Additionally, Otsuka’s policies strictly prohibit any adverse action against any person who, in good faith, reports known or suspected compliance issues. The Company has established a toll-free telephone number, 1-800-363-5670, for reporting violations or possible violations of the Compliance Program or other company policies. In the event the Company becomes aware of any suspected non-compliance with the Compliance Program or the relevant policies and procedures, through either routine monitoring or a reported violation, the Chief Compliance Officer will investigate the circumstances surrounding the suspected noncompliance to determine whether a violation has occurred. If the investigation reveals a violation, the Company will take appropriate corrective action, which may involve disciplinary actions up to and including termination.
  • Incentives, Publicized Disciplinary Guidelines and Disciplinary Measures

    All Otsuka colleagues are constantly evaluated on their adherence to the principles expressed in our Code. The potential disciplinary actions that can be taken when employees are found to have violated Company policies, or have failed to report violations, of which they were aware, are explained in the Code. Our Code also highlights the heightened responsibilities of supervisors with regard to compliance.
  • Oversight, Autonomy and Resources; Compliance Officer and Committees

    The CCO is charged with monitoring the Compliance Program, and serves as the primary contact for issues relating to compliance with the Program. The CCO reports directly to the Chief Executive Officer (“CEO”), and provides periodic reports to the Board of Directors and the Audit Committee of the Board of Directors. The CCO also serves as the Chair of the Compliance Committee, which is comprised of senior management personnel and provides oversight and guidance for compliance activities.
  • Continuous Improvement, Periodic Testing and Review Through Internal Auditing and Monitoring

    Otsuka’s Compliance Program is continuously evolving, incorporating learning from internal auditing and monitoring, as well as external trends and developments. Each year, a compliance auditing and monitoring plan is developed to test the implementation and effectiveness of compliance policies and procedures, utilizing both risk-based and random sampling techniques. Results of each audit and monitoring activity are shared with the appropriate Business Owners and the Compliance Committee to assess any needed follow up actions.
  • Risk Assessment

    Otsuka’s Compliance Program utilizes a risk-based approach to focus resources. We routinely assess the risks inherent with new programs and concepts, and we consider the level of risk when designing audit and monitoring plans. Additionally, Otsuka regularly seeks a third-party view of its operations, commissioning risk assessments from external parties.
  • Third Party Due Diligence and Payments

    All third-parties with whom Otsuka does business are subject to screening to ensure that they do not present additional risk to the Company’s business or reputation. Otsuka’s contracts with third-parties include compliance training requirements and assurances, audit rights, and other provisions depending on the type of service provided by the third-party.
  • Mergers and Acquisitions: Pre-acquisition Due Diligence and Post-acquisition Integration

    Otsuka conducts due diligence on all potential acquisition targets, as well as on all companies with whom it enters into joint promotion and development agreements. This due diligence includes, but is not limited to, an assessment of the compliance program, policies and procedures, and internal controls. After acquisition, Otsuka will ensure a thorough integration, ensuring that new colleagues understand its commitment to compliance and our Compliance Program, and that internal controls extend to the acquisition target.

The talented people at Otsuka US have dreams, a passion to succeed, huge perseverance and a willingness to embrace our creative and innovative culture. We believe that we provide the perfect working environment for them to grow, but don’t just take our word for it. Let our employees tell you for themselves about why Otsuka US is such a great place to work.